Displays 2 Go is committed to protecting your privacy. This policy outlines how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information from you when you subscribe to our newsletter, fill out a contact form, submit a quote request, or make a purchase through our website. This information may include:

• Your name
• Contact information, including email address and phone number
• Billing and shipping address
• Company details and requirements related to your enquiry
• Order and transaction details

You may, however, visit our site anonymously. We only collect personal information that is reasonably necessary for our business functions.

2. What we use your information for

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience — Your information helps us to better respond to your individual needs.
• To improve customer service — Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions and enquiries — To provide the quotes, orders, or information you have requested.
• To send periodic emails — If you subscribe to our newsletter, the email address you provide will be used to send you information and updates from Displays 2 Go.
• To measure and improve our advertising — see Section 4 below for full details on how this works.

Note: If at any time you would like to unsubscribe from our email database, instructions for doing so are contained within each email.

3. How we protect your information

We implement a variety of security measures to maintain the safety of your personal data. All supplied sensitive information is transmitted securely and is only accessible by authorised personnel who are required to keep the information confidential.

If you subscribe to our newsletter, your information is kept on file to periodically contact you regarding services offered by Displays 2 Go.

4. Google Ads, Analytics and Cookies

Displays 2 Go uses Google Ads and Google Analytics to understand how visitors use our website and to advertise across the internet to previous visitors of our site (remarketing).

Standard Cookies and Remarketing

This service uses cookies — small files stored on your browser — to display relevant advertising content based on which sections of the Displays 2 Go website you have visited, and to help us understand overall site traffic and performance. These cookies do not allow access to your computer or any private files.

Enhanced Conversions

When you complete a purchase or submit certain forms on our website, we may share a securely encrypted (hashed) version of your email address and/or phone number with Google, through a feature called Enhanced Conversions. This hashed data cannot be reverse-engineered back into your original email or phone number — it is used only to help Google more accurately measure which of our advertising led to a genuine outcome (such as a completed purchase), particularly in cases where browser-based tracking alone is unreliable or blocked.

This data is used solely for advertising measurement and attribution purposes and is handled in accordance with Google's own data processing and security requirements.

Your Choices

• Cookie preferences: When you first visit our site, you will be able to choose whether to accept or decline non-essential cookies (including those used for the purposes described above) via our cookie preference banner.
• Google Ads opt-out: If you do not wish to participate in Google Ads Remarketing generally, you can opt out by visiting the Google Ads Preference Manager.

5. Disclosure to Outside Parties

Displays 2 Go has a strict policy of not selling, trading, or otherwise transferring user data to outside parties. This does not include:

• Trusted Third Parties: Who assist us in operating our website, conducting our business, or servicing you (such as freight providers or secure email platforms), provided those parties agree to keep the information confidential.

• Legal Requirements: We may release information when appropriate to comply with the law or protect rights, property, or safety.

• Overseas Disclosure: Some of our third-party service providers (such as cloud storage or email marketing tools) may store data on servers located outside of Australia. By using our site, you consent to this.

6. Access, Correction, and Complaints

Under the Australian Privacy Principles, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we update or correct any inaccurate information.

• Complaints: If you believe we have breached your privacy, please contact us. We will respond to your complaint within 30 days. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Your Consent

By using our site, you consent to this online privacy policy. Where required, you will also be asked to provide specific consent for non-essential cookies via our cookie preference banner.

8. Changes to our Privacy Policy

If we decide to significantly change our privacy policy, we will notify you by email or by posting the changes on this page.

9. Contacting Us

If there are any questions regarding this privacy policy, or if you wish to access or correct your data, you may contact us using the enquiry form on this website or by calling us on (+61) 1300 240 250.